If you find a stray cat within the Airdrie city limits, please contact Tails to Tell Animal Rescue Shelter. They manage all found cat cases in the area.

If the cat is injured and it is during our business hours, you may bring it to our hospital for assessment.

After the cat is examined, our team will contact Tails to Tell to coordinate ongoing care.

Tails to Tell Animal Rescue Contact Information:

• Phone: (403) 946‑0400

• Email: [email protected]

• Website: www.tailstotell.ca

• Address: 1017 Hammond Avenue, Crossfield, AB T0M 0S0

If you find a stray dog, please contact Airdrie Bylaw Services at (403) 948‑8888.

They can arrange pickup or transportation to a safe facility.

If the dog is injured during business hours, please call Bylaw first to confirm if you can bring the dog to us for assessment before transport.

We cannot accept or treat wildlife. Please contact the Alberta Institute for Wildlife Conservation (AIWC) for all wildlife concerns.

AIWC Contact Information:

• Phone: (403) 946‑2361

• Website: www.aiwc.ca

When calling AIWC, you will most likely reach voicemail—please do not hang up. Leave a detailed message with:

• The type of animal you found

• Its condition or visible injuries

• Your location

• Your name and phone number

Their team closely monitors messages and will return your call promptly. Do not bring wildlife to City Centre Animal Hospital, as we are not permitted to treat or house wildlife.

When hares are born, they are fully furred, have open eyes, and have no scent, allowing them to stay well camouflaged from predators. Their mother deliberately leaves them alone most of the time, returning only to feed them. This keeps predators from being drawn to the babies by the mother’s scent.

If you find a baby hare by itself and it appears healthy and uninjured, this is perfectly normal. Please leave it where it is. The mother is nearby and will return once it is safe to do so.

If the baby hare is injured, visibly sick, or has been attacked by another animal, please contact the Alberta Institute for Wildlife Conservation (AIWC) for assistance.

If you find a stray or injured animal outside our business hours:

For cats: Contact Tails to Tell Animal Rescue at (403) 946‑0400.

For dogs: Contact Airdrie Bylaw Services at (403) 948‑8888.

For wildlife: Call AIWC ((403) 946‑2361) and leave a detailed voicemail following their instructions.

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. However, emergencies can happen, and we are here for you during unexpected times. For this reason, occasional appointment delays are inevitable. Please understand that we make a sincere attempt to see each client on time.

We will confirm your appointment before the scheduled date. If you are unable to keep your appointment, please call to cancel at least 24 hours in advance. While we understand that things come up, we require notice when you are unable to keep an appointment. This allows other patients to be seen if you no longer need your appointment time. Because we want to help as many pets as possible, there may be a penalty after multiple no-call, no-show appointments (such as billing for a physical exam fee).

For the safety of all animals in our care, we require that all vaccinations be up to date for animals being admitted into the hospital for the day for surgery, dental procedures, or boarding. For your protection and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash.

We are required to have a valid ‘doctor-client-patient relationship’ before prescribing any medications. This means that your pet must have been seen in the last 6 months or less to receive medication. Our doctors must also feel comfortable that a prescription is being made in the best interest of your pet’s well-being and safety. We have hospital policies regarding routine examinations and/or blood testing while on certain medications and may require your pet to see one of our doctors before prescribing a new medication or one that your pet has not received from us for some time.

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Interac/Debit cards, American Express, Apple Pay, and cash. We also work with various pet insurance providers.